General Terms and Conditions of Booking
Please review the following conditions of the unit you will be renting. By accepting your confirmation and checking into the unit it is understood by all parties that you have reviewed and accepted the terms herein.
ARRIVAL AND DEPARTURE: Upon confirmation of your reservation you will receive directions to the home and the keyless entry code, which is necessary to access the unit. Using this code, you may check into the unit anytime AFTER 14pm on your date of arrival. Checkout is NO LATER than 10 AM. Early check-ins and late checkouts are not admissible at this stage. It is the guests’ responsibility to print, save or otherwise note their access code before arrival. The Travellers’ Loft will not issue any refunds as a result of failure to do so.
MAXIMUM OCCUPANCY: The nightly rate for this property is for a maximum of 4 guests. Children under the age of 12 are free of charge, but will count for the total amount.
- The house is for the exclusive use of the registered guests and is not to be used to host parties or events that include additional unpaid guests.
- Temporary visits by unpaid guests are limited to a maximum of 6 people in total in the flat (e.g. a maximum of 2 unpaid guests if there are 4 paid guests).
- If it becomes known to us after your check-in that you have additional unclaimed guests staying in the home, we will assess a penalty of €50 per guest, per stay, in addition to the normal nightly rate for these guests.
DATE CHANGES: Guests may request to change the dates of their reservation free of charge, provided the dates they request are available.
If the new nightly rate is above the original reservation, the change of dates will be confirmed only after the reception of the difference between the original and the new rate. In case the original rate was higher, no refund will be granted by the Travellers’ Loft.
CLEANING FEES: The apartment is given clean at no extra cost for the guests. This includes the provision of fresh towels, linens, and a starter set of toilet paper. We ask that guests please dispose of their rubbish in the provided bins located in the kitchen and outside and wash any dishes they may have used upon checkout. Leaving the unit in an excessive state of dirtiness may result in a cleaning surcharge.
VACATION RENTAL DAMAGES: Guest authorizes management to process charges for the costs of repair or replacement of damaged or missing items beyond normal use, excessive clean up, stains, odor removal, late check out, unclaimed extra guests or unscheduled cleaning crew costs. Any damages to rental property should be communicated by the guest to management after arrival, and are expected to be covered by the guest, either through credit card or PayPal.
NO DAILY HOUSEKEEPING SERVICE: Daily maid service is not included in the rental rate. However, we can provide you with professional and referenced housekeepers. Please inquire.
NO MEAL SERVICE: All units are equipped with kitchen facilities and are self-catered.
PARKING: There is no free parking for the guests of the Travellers’ Loft. Vehicles are to be parked in designated parking areas only. Parking on the road is not permitted. Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner.
WATER AND SEPTIC: Tap water is safe for consumption and all other purposes. We ask that guests use water sparingly and respectfully and that they DO NOT FLUSH anything other than toilet paper. Feminine hygiene products should not be flushed at any time and must be disposed in the provided bin.
SMOKING: Guests are not permitted to smoke anywhere inside the flat at any time. Smoking is allowed outside on the terrace but we request that you use provided ashtrays or otherwise properly dispose of cigarette butts.
- Smoking in the house will result in a damage penalty of €100, plus the cost for reparation or replacement of any items in the home burned or damaged as a result.
PETS: Pets are not permitted in rental units under any circumstances.
TRAVEL INSURANCE: We HIGHLY recommend all guests purchase travel insurance. If you wish to purchase travel insurance, visit www.axa-schengen.com for details and to purchase.
LOST AND FOUND: We will make every effort to locate any possessions left behind. Please email us if you have lost any items. If found, we will email you requesting the shipping address, and will ship the items back to you for the cost of the packaging and shipping, which you can pay by credit card or PayPal. Any items found in the Loft will be kept for 30 days. Unclaimed items will be donated to charity.
RIGHT TO REFUSAL OF SERVICE: Management reserves the right to refuse service if guests have not claimed the proper number of guests staying, or if they have adequate reason to believe that the property or content thereof will be put at unnecessary risk during a guest’s stay for reasons such as, but not limited to, the use of illicit substances on the premises, unauthorized gatherings, excessively loud and disrespectful behaviour, or reservation obtained under false pretence.
WRITTEN EXCEPTIONS: Any exceptions to the above-mentioned policies must be approved in writing in advance.
This unit is privately owned. The owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities, nor are they responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests expressly assume the risk of any harm arising from their use of the premises or others whom they invite to use the premises.